Terms and Conditions

By accessing or using our website www.amratbazar.com , you agree to comply with and be bound by these Terms and Conditions.

1. General Information

Amrat Bazar is an online marketplace connecting buyers and sellers (vendors) across India. We provide a platform to list, sell, and purchase products, but we are not the manufacturer or owner of most listed products (unless otherwise stated).

2. User Registration

  • Users must register with valid information (name, email, phone number, and address).

  • Vendors must provide accurate business and bank details.

  • You are responsible for maintaining the confidentiality of your login credentials. Any misuse of your account is your responsibility.

3. Payments

  • All payments are processed securely via Razorpay or other trusted gateways.

  • Prices are shown in INR and include applicable taxes unless otherwise mentioned.

  • Amrat Bazar may hold vendor payments until the product delivery and return period are completed.

4. Shipping and Delivery

  • Shipping is managed through Shiprocket or authorized courier partners.

  • Delivery timelines are estimates and may vary based on location and courier service.

  • Amrat Bazar is not liable for delays due to unforeseen circumstances (e.g., weather, logistics strikes, etc.).

5. Returns and Refunds

  • Return requests must be raised within the specified return window (mentioned on the product page).

  • Products must be unused, undamaged, and in original packaging.

  • Refunds (if applicable) will be processed to the original payment method after inspection.

  • Certain products (personal care, perishable, or customized items) are non-returnable.

6. Vendor Responsibilities

  • Vendors must list genuine and original products only.

  • Providing counterfeit, illegal, or copied products may result in suspension or legal action.

  • Vendors must ship orders promptly and handle return requests fairly.

Amrat Bazar reserves the right to withhold or deduct vendor payments in case of policy violations.

7. Order Cancellation

  • Customers can cancel an order before shipment.

  • Once shipped, cancellation is not allowed; however, the return process may apply after delivery.

  • Amrat Bazar reserves the right to cancel fraudulent or suspicious orders.

8. Limitation of Liability

Amrat Bazar acts only as an intermediary between buyers and sellers.
We are not responsible for:

  • Product quality, warranty, or description provided by vendors

  • Damages arising from delayed delivery or misuse of products

Our total liability is limited to the value of the product purchased.

9. Privacy Protection

Your privacy is important to us.
Please refer to our Privacy Policy to understand how we collect, use, and protect your data.

10. Prohibited Activities

You agree not to:

  • Use false information or impersonate others

  • Engage in spamming, data scraping, or illegal activities

  • Upload harmful or offensive content

  • Violate any applicable laws or third-party rights

Violation of these rules may result in suspension or termination of your account.

11. Intellectual Property

All website content (logo, images, text, layout) is owned by Amrat Bazar or its licensors.
Unauthorized use, reproduction, or modification is strictly prohibited.

12. Modification of Terms

Amrat Bazar reserves the right to modify these Terms at any time.
Changes will be effective once updated on the website.
Continued use of the website after updates means you accept the new Terms.

13. Contact Us

If you have any questions about these Terms, please contact:

Amrat Bazar Support
📧 Email: amratbazar@gmail.com
🌐 Website: www.amratbazar.com